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Adobe CDP Architect

--Remote--

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Job Title: Adobe CDP Architect

Location: Remote (PST)

Duration: 3+ Months


Job Summary

We are seeking an experienced Adobe CDP Architect to lead a customer data and journey transformation program for a Canadian Utility client. The role involves designing and implementing Adobe Real-Time CDP solutions, defining customer journeys, and enabling data-driven customer experience strategies across enterprise systems.

The architect will act as the key link between business stakeholders and technical teams, ensuring scalable, privacy-compliant, and insight-driven customer data architecture using Adobe Experience Platform (AEP) and CDP capabilities.

Key Responsibilities

  • Lead journey mapping workshops with business and technical stakeholders
  • Translate customer journeys into data, identity, and activation requirements
  • Design Adobe Real-Time CDP architecture including schema, identity, and ingestion strategy
  • Build unified customer profiles across multiple data sources
  • Define segmentation and audience strategies aligned to customer journeys
  • Guide implementation of Adobe CDP and related Adobe Experience Cloud tools
  • Ensure integration with CRM, billing, web/mobile, and other enterprise systems
  • Support data governance, consent management, and privacy compliance (PIPEDA, etc.)
  • Collaborate with cross-functional teams including business, IT, and analytics
  • Provide architectural guidance for real-time and batch data activation
  • Support testing, validation, and production rollout activities
  • Contribute to roadmap planning and solution strategy

Required Skills & Experience

  • 7–10+ years in Customer Data, Martech, or Digital Architecture roles
  • 3+ years hands-on experience with Adobe Real-Time CDP
  • Strong experience in journey mapping and customer experience design
  • Expertise in identity resolution, schema design, and data modeling
  • Experience building unified customer profiles at scale
  • Strong understanding of Adobe Experience Platform (AEP)

Preferred Skills

  • Adobe Journey Optimizer experience
  • Adobe Analytics / Tags knowledge
  • Experience in Utilities, Energy, Telco, or regulated industries
  • Adobe CDP / AEP certifications
  • Experience in Agile delivery environments
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