DevOps Lead – Salesforce & Azure DevOps

Role Overview

The DevOps Lead is responsible for defining and executing the DevOps strategy supporting Salesforce-based enterprise platforms. The role will design, implement, and manage CI/CD pipelines, cloud infrastructure, release governance, and automation frameworks to ensure secure, reliable, and scalable deployments across complex multi-environment architectures.

The DevOps Lead will oversee the end-to-end release management lifecycle across Salesforce Platform Services (PSS), Experience Cloud, OmniStudio components, and enterprise integrations. This role ensures that deployments meet security, compliance, and operational resilience requirements, particularly within environments subject to Protected B security standards and government audit requirements.

The DevOps Lead will collaborate closely with development teams, architecture teams, and integration teams to enable high-frequency, low-risk releases while maintaining strict governance and traceability.

Key Responsibilities

DevOps Strategy & Environment Governance

• Define and maintain the Salesforce environment strategy including development, testing, staging, and production environments.
• Manage sandbox refresh cycles, scratch org strategies, and environment promotion models.
• Establish governance standards for managing environments across multi-POD Salesforce architectures.
• Ensure environment consistency and alignment with enterprise architecture and security standards.

GitFlow & Version Control Governance

• Design and enforce the Git branching strategy (GitFlow or trunk-based models) across development teams.
• Manage Pull Request workflows and merge approvals to maintain code integrity and configuration consistency.
• Coordinate version control processes across multiple workstreams including:
  • Salesforce Platform Services
  • Experience Cloud
  • Integration and middleware components
• Implement versioning practices for metadata and deployment packages.

CI/CD Pipeline Architecture

• Architect and maintain automated CI/CD pipelines using Azure DevOps (ADO).
• Automate build, validation, testing, and deployment processes for Salesforce and OmniStudio assets.
• Manage metadata dependencies and deployment sequencing across environments.
• Enable frequent, low-risk releases through automated validation and rollback capabilities.

Deployment Execution & Release Coordination

• Lead deployment planning and production cut-over activities.
• Coordinate deployment windows across:
  • Salesforce environments
  • Integration platforms
  • External systems including mainframe environments
• Work closely with enterprise IT teams to ensure synchronized cross-platform releases.

Static Code Analysis & Quality Controls

• Integrate automated code quality and security scanning tools such as:
  • SonarQube
  • Checkmarx
  • PMD
• Establish quality gates within Azure DevOps pipelines to enforce secure coding standards.
• Ensure compliance with Protected B and enterprise security requirements.

Incident Management & Rollback Strategy

• Define and document deployment rollback procedures.
• Implement automated rollback scripts and fail-safe mechanisms within CI/CD pipelines.
• Lead incident response for deployment-related failures.
• Ensure minimal downtime and continuity for mission-critical systems.

Compliance, Audit & Traceability

• Maintain detailed logs and traceability for all deployment activities within Azure DevOps.
• Ensure every production change is auditable and traceable to approved change requests.
• Support security audits, architectural reviews, and compliance assessments.
• Maintain evidence required for Authority to Operate (ATO) renewals.

Key Deliverables

DevOps Architecture & Release Documentation

• End-to-end DevOps blueprints including:
  • Environment architecture maps
  • Branching and version control strategy
  • CI/CD workflow diagrams
  • Security and compliance controls

Automated CI/CD Pipelines

• Fully operational Azure DevOps pipelines enabling:
  • Automated builds and validations
  • Metadata deployments across environments
  • Feature flag management
  • Automated testing and security scans

Compliance & Health Monitoring Dashboards

• Real-time dashboards reporting on:
  • Code quality metrics
  • Security vulnerabilities
  • Sandbox health and refresh status
  • Deployment history and change tracking

Data Masking & Sandbox Seeding Frameworks

• Automated processes to seed sandbox environments with anonymized production-like data.
• Ensure compliance with data protection and security requirements.

Disaster Recovery & Rollback Playbooks

• Documented and tested procedures for:
  • System restoration
  • Deployment rollback
  • Environment recovery
• Automated scripts to support high availability and operational continuity.

Release Management Plan (RMP)

• Comprehensive release calendar and governance framework including:
  • Deployment schedules
  • Environment promotion strategy
  • Release protocols and approvals
  • Integration coordination procedures

Required Skills & Experience

Technical Expertise

• Salesforce DevOps and release management
• Azure DevOps (ADO) CI/CD pipelines
• Git-based version control strategies (GitFlow / trunk-based development)
• Salesforce metadata management and deployment tools (SFDX, CLI, etc.)
• Experience with OmniStudio assets and metadata dependencies
• Static code analysis tools (SonarQube, Checkmarx, PMD)
• Cloud infrastructure and automation frameworks

DevOps & Release Engineering

• CI/CD pipeline design and orchestration
• Infrastructure automation
• Deployment rollback strategies
• Release governance and environment management

Security & Compliance

• Secure DevOps practices (DevSecOps)
• Experience working within regulated or government environments
• Compliance monitoring and audit traceability
• Security scanning integration

Collaboration & Leadership

• Experience leading DevOps strategy across multi-team programs
• Strong coordination with development, architecture, and operations teams
• Excellent documentation and governance practices
• Ability to manage complex release coordination across multiple platforms

Preferred Qualifications

• Salesforce DevOps certifications or relevant platform certifications
• Experience working with government standards.
• Experience with large-scale enterprise Salesforce implementations
• Familiarity with mainframe or legacy system integration environments

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