Senior E1 Business Analyst
--Calgary--
Position Overview:
We are seeking a Senior EnterpriseOne (E1) Business Analyst who is responsible for supporting, improving, and automating business processes by implementing and enhancing JD Edwards EnterpriseOne (E1). This role acts as a liaison between end users and the development team to evaluate and implement system modification requests.
Employment Type: Full-Time, Permanent
Location: Mississauga, Ontario
Key Responsibilities:
Project Support
- Participate in the design, testing, and implementation of small- and large-scale projects.
- Provide modification specifications for the development team.
- Research and report issues using Oracle Online Support.
- Create and update documentation, including manuals and test scripts.
- Coordinate and support end-user testing.
Application Support
- Troubleshoot and resolve application issues and bugs.
- Recommend and specify system modifications and enhancements.
- Conduct application testing and validation.
- Document system changes and outcomes.
Post-Implementation Support
- Provide support to users on system-related issues.
- Troubleshoot application and data issues.
- Deliver end-user training as needed.
Qualifications:
- College Diploma in Computer Science or equivalent experience.
- 3–6 years of experience with JD Edwards EnterpriseOne, including module implementation and application support.
- 1–2 years of ERP application experience.
- Strong technical skills including SQL and MS Access.
- Experience with JD Edwards Security Principles and best practices.
- Previous experience in technical support roles.
- Strong verbal and written communication skills.
- Ability to interpret business processes and translate them into system requirements.
- Strong project management capabilities.
- Bilingual (English and French) preferred.
Preferred Attributes:
- Strong health and safety mindset.
- Effective relationship builder and team collaborator.
- Results-driven, transparent, and proactive.
- Adaptable and resilient in changing environments.
- Enthusiastic and innovative with a continuous improvement mindset.