Job Title: Senior IT Systems Analyst

Location: TBD

Duration: Contract

Employment Type: Contract

Job Summary

We are seeking a Senior IT Systems Analyst to analyze, design, and enhance business systems and applications. The ideal candidate will work closely with business and IT stakeholders to gather requirements, document solutions, evaluate system improvements, and support Agile/SCRUM teams. This role requires excellent analytical, documentation, and communication skills, along with experience creating technical artifacts and translating business needs into functional requirements.

Key Responsibilities

• Analyze basic to moderately complex systems and applications to identify improvement opportunities.
• Create technical documentation, including data flow diagrams, context diagrams, and system design artifacts.
• Evaluate and recommend system design enhancements to improve performance and functionality.
• Facilitate design review sessions and validate proposed technical solutions.
• Review system capacity, data archiving, and retention requirements.
• Participate in system design decisions and continuous improvement initiatives.
• Evaluate new products and vendors, providing comparison reports and recommendations.
• Assist in developing project pilot, rollout, contingency, and rollback plans.
• Perform impact analysis for projects affecting existing systems.
• Collect, analyze, monitor, and interpret system metrics and performance data.
• Elicit, document, and manage business and technical requirements using industry-standard methodologies.
• Lead requirements review sessions to ensure completeness, accuracy, and adherence to documentation standards.
• Track requirements throughout the project lifecycle using standard tools and processes.
• Collaborate with cross-functional Business and IT teams in an Agile/SCRUM environment.

Required Skills & Qualifications

• Experience as an IT Systems Analyst or Business Systems Analyst.
• Strong knowledge of systems analysis, requirements gathering, and documentation.
• Advanced Microsoft Excel skills, including formulas and VLOOKUP.
• Excellent attention to detail, particularly when documenting business requirements impacting system rates.
• Strong verbal and written communication skills with the ability to coordinate across multiple business and IT teams.
• Experience with Azure DevOps (ADO).
• Experience writing user stories and requirements in Gherkin format.
• Ability to read and interpret XML.
• Experience using Splunk for log analysis or system monitoring.
• Experience working in Agile/SCRUM environments.
• Strong analytical, problem-solving, and organizational skills.

Preferred Qualifications

• Experience with insurance rating systems or pricing/rating knowledge.
• Ability to read and interpret C# code.
• Experience supporting enterprise system implementations and enhancements.
• Proactive mindset with the ability to adapt quickly in a fast-paced Agile environment.