RPA Automation BSA

Job Summary

As part of our ongoing and ambitious Digital Transformation initiative, we are looking to hire a RPA Automation Business Systems Analyst (BSA) to join our team. This is an exciting opportunity to contribute to high-impact, forward-looking projects in a collaborative and innovative environment.

Location: Hybrid - 3 days Onsite, GTA, Ontario, Canada

What you’ll do

• Understand the business problem the project is tasked with solving and ensure project team does not lose sight of it
• Work with project team on defining and managing project scope
• Map current (AS-IS) and future (TO-BE) process flows
• Translate business requirements into functional specifications for RPA solutions
• Design optimized workflows using RPA tools (e.g. UiPath, Automation Anywhere, Blue Prism)
• Create and maintain documentation including process maps, use cases, and test plans
• Collaborate on roadmap design, planning and prioritization
• Organize and lead working sessions and project update meetings within various levels of the organization
• Work closely with business and technical team members in support of project deliverables
• Identify project issues/roadblocks and steps for resolution and mitigation
• Support testing activities including UAT, regression, and performance testing
• Provide feedback and recommendations on project and process improvements

What you’ll bring

• Previous BSA experience with Agile and Scrum Master experience
• Experience with RPA platforms (e.g. Blue Prism, UiPath, Automation Anywhere)
• Proficiency in creating process documentation and functional specifications
• Strong insurance knowledge and commitment to continuous learning
• Excellent communication and stakeholder management skills
• Exceptional critical thinking, analytical and problem-solving skills
• Excellent planning and organization skills
• Process oriented when creating and maintaining project artifacts
• Time management skills with the ability to establish priorities and effective follow-up
• Must be a team-player, a team builder and a driver
• Self-starter with ability to work independently
• Demonstrate project ownership/end to end accountability
• Exhibit leadership skills including the ability to communicate project vision and drive results
• Ability to be flexible in a fast-paced environment