Salesforce Solution Architect – Sales Cloud (Banking)

Location: Downtown Toronto, Ontario

Work Arrangement: Hybrid – 3 days per week in the office (mandatory)

Employment Type: Contract

Industry: Banking and Financial Services

Role Overview

We are seeking a senior Salesforce Solution Architect to lead the design of scalable, secure, and enterprise-grade Salesforce solutions for a leading banking organization. The architect will provide technical and functional leadership across Salesforce Sales Cloud initiatives while ensuring alignment with Financial Services Cloud, enterprise architecture, security, data, and integration standards.

Financial Services Cloud experience is mandatory.

Key Responsibilities

• Define end-to-end Salesforce solution architecture for banking sales and client relationship management capabilities.
• Design scalable solutions using Sales Cloud and Financial Services Cloud.
• Translate business and enterprise requirements into solution designs, architecture diagrams, integration patterns, and implementation roadmaps.
• Lead the design of customer and household profiles, financial accounts, relationships, leads, referrals, opportunities, and banker workflows.
• Establish architectural standards for Salesforce configuration, customization, automation, integration, security, and data management.
• Collaborate with enterprise architects, security teams, data teams, product owners, developers, and external vendors.
• Evaluate solution options and provide recommendations based on scalability, performance, maintainability, security, and cost.
• Design integration approaches between Salesforce and core banking, customer information, identity, document-management, and downstream systems.
• Provide guidance on Salesforce data models, sharing models, role hierarchies, permission sets, and regulatory controls.
• Lead design reviews, technical governance sessions, proofs of concept, and architecture approvals.
• Mentor development teams and ensure that delivered solutions comply with approved architecture.
• Identify architectural risks, dependencies, and technical debt and recommend mitigation strategies.

Mandatory Qualifications

• 10+ years of technology experience, including significant Salesforce architecture experience.
• Proven experience as a Salesforce Solution Architect on large-scale enterprise implementations.
• Strong hands-on architecture experience with Salesforce Sales Cloud.
• Demonstrated experience with Salesforce Financial Services Cloud.
• Experience delivering Salesforce solutions within banking or regulated financial services.
• Strong understanding of Salesforce platform architecture, data modelling, security, automation, integration, and performance.
• Experience designing REST, SOAP, event-driven, middleware, and batch-integration solutions.
• Knowledge of banking security, privacy, audit, compliance, and data-residency requirements.
• Strong communication and executive-level stakeholder-management skills.
• Ability to work from the Downtown Toronto office three days per week.

Preferred Qualifications

• Salesforce Certified Application Architect, System Architect, or Technical Architect credentials.
• Financial Services Cloud, Sales Cloud Consultant, or Integration Architect certification.
• Experience with MuleSoft, API management, DevOps, CI/CD, and enterprise data platforms.
• Exposure to KYC, AML, customer onboarding, commercial banking, wealth management, or relationship-manager platforms.