Perform assigned responsibilities, collaborate with team members, and adhere to company policies. Strong communication, problem-solving, and work ethic required. Adaptability, initiative, and willingness to learn are valued.

Key Responsibilities

• Facilitate Scrum Events: Lead all core Scrum ceremonies—sprint planning, daily stand-ups, sprint reviews, and retrospectives—ensuring they are efficient, focused, and time-bound.

• Remove Impediments: Proactively identify and resolve blockers—technical, organizational, or interpersonal—to maintain team momentum.

• Coach and Mentor: Guide the team on Scrum principles and Agile practices to foster a self-organizing, high-performing environment.

• Promote Collaboration: Strengthen communication across the team and with stakeholders to ensure alignment, transparency, and shared ownership.

• Ensure Process Adherence: Drive adherence to Scrum values and the organization’s established Change Governance framework.

• Manage Expectations: Set and communicate clear expectations around deliverables, timelines, and team responsibilities.

• Resolve Conflicts: Address and resolve team or stakeholder conflicts constructively to maintain a productive working environment.

Delivery Focus Areas

1. Scrum Discipline: Ensure strict adherence to Agile principles and Scrum practices.

2. Sprint Planning: Lead estimation and user story splitting across BA, Development, and QA roles.

3. Sprint Reporting: Monitor and report on sprint burndown, spillover, and deliverables tied to the Integrated Plan.

4. Retrospectives: Capture actionable feedback on what went well and areas for improvement.

5. Capacity & Velocity Management: Plan team capacity and track velocity for predictable delivery.

6. User Story Quality: Maintain clarity and completeness of user stories and acceptance criteria.

7. Backlog Grooming: Collaborate with the Product Owner to groom and prioritize the backlog.

8. Risk Management: Identify and escalate risks early to avoid delivery impact.

9. Dependency Management: Track and link dependencies across JIRA and SharePoint at the user story level.

10. Scrum Facilitation: Ensure ceremonies are structured, purposeful, and outcome-driven.

11. Blocker Resolution: Drive resolution of blockers within a 24-hour window.

Skills and Qualifications:

• Scrum Certification: PSM, CSM, or equivalent preferred.

• Guidewire Experience: Mandatory.

• Agile Delivery Experience in Insurance: Preferred.

• Strong Communication and Interpersonal Skills: Proficient in conflict resolution and facilitation.

• Leadership Abilities: Proven ability to lead and influence without authority.

• Problem-Solving Skills: Ability to identify and resolve issues rapidly.

• Agile Mindset: Deep understanding of Agile principles and values.

Job Description

• Provides support and control of project management activities, ensuring quality and excellence in project delivery under the direct supervision and guidance of the Project Manager.

• May manage a specific phase of a project or lead light governance projects under the coaching of a Project Manager.

• Responsible for overall coordination, status reporting, and stability of project-oriented work efforts.

• Assists the Project Manager with day-to-day activities, including status reporting and applying project management methodologies to ensure projects are delivered on time, within budget, and meet quality standards and customer expectations.

• Manages administration and tracking of projects through all phases—from initiation to completion.

• Identifies scheduling issues and potential risks within project plans.

• Ensures alignment with governance and processes, taking guidance from Project Managers, QA, and Compliance teams regarding procedures, metrics, and reporting.

Requirements

• 5+ years of experience directly related to the duties and responsibilities outlined.

• Familiarity with Enterprise Portfolio Management (EPM) applications.

• Proficient in Microsoft Project; strong skills in Microsoft Word, Excel, and PowerPoint.

• College diploma or equivalent experience.

• Excellent interpersonal, communication, influencing, and collaboration skills.

• Strong organizational skills with demonstrated follow-up and attention to detail.

• Ability to gather and analyze statistical data and generate reports.

• Ability to interpret, adapt, and apply company guidelines, policies, and procedures.

• Capability to manage multiple deliverables in a fast-paced, evolving environment.