Job Overview:

The Digital Architect will play a critical role in shaping the technical direction of enterprise-scale digital projects. This role requires a deep understanding of cloud-native design, scalable systems architecture, and agile development methodologies. The ideal candidate is an experienced technical leader with a solid foundation in software architecture and a passion for digital transformation within public sector or large-scale enterprise environments.

Key Responsibilities:

• Define and communicate the overall technical vision for enterprise projects.

• Provide architectural leadership and guidance across project lifecycles.

• Translate complex technical concepts to non-technical audiences and decision-makers.

• Mentor and lead agile teams, ensuring alignment with architecture and digital best practices.

• Leverage cloud platforms (AWS, Azure, Google Cloud) to design scalable, resilient architectures.

• Collaborate with cross-functional teams to implement reusable components, APIs, and services.

• Drive modern development practices including DevSecOps, UX/UI design integration, and agile delivery.

• Participate in the transformation of legacy systems into modern digital platforms.

• Utilize data analytics tools to inform architectural decisions and derive actionable insights.

Must-Have Qualifications:

• Education: Bachelor’s degree in Computer Science, Information Technology, or a related field.

• Work Experience:

  • 5+ years leading solution architecture for large-scale enterprise projects.

  • 5+ years mentoring agile teams.

  • 5+ years conveying technical ideas to non-technical stakeholders.

  • 5+ years working in software development across the full SDLC.

  • 5+ years experience with open source ecosystems (e.g., Node.js/NPM).

  • 5+ years as a software architect in agile team environments.

  • 2+ years experience with cloud services and architecture.

Nice-to-Have Qualifications:

• Experience implementing DevSecOps in enterprise environments (2+ years).

• Experience transforming legacy systems into digital services (5+ years).

• Experience with Master Data Management (MDM) solutions (5+ years).

• Background in public sector digital transformation (5+ years).

• Familiarity with UX/service design, design thinking, or human-centered design (2+ years).

• Experience with domain modeling and schema design (4+ years).

• Experience with data analytics tools and practices (4+ years).

• Experience contributing to architecture practices and reusable APIs/integrations (4+ years).

Work Environment:

This role may involve working in a hybrid or remote model with regular interaction with cross-functional stakeholders and senior decision-makers. The ability to collaborate effectively and lead within agile environments is essential.

Role Overview

Seeking a dedicated and skilled Desktop Support Resource to join our team at the customer location (Markham, Canada). This role is essential in assisting our customers following the deployment of Windows 11, ensuring a smooth transition and addressing any technical issues that may arise.

Key Responsibilities

• Customer Support: Provide first-level support to customers experiencing issues post-Windows 11 deployment.

• Troubleshooting: Diagnose and resolve hardware and software problems related to desktop systems and applications.

• Installation and Configuration: Assist in the installation, configuration, and maintenance of Windows 11 operating systems on customer devices.

• Documentation: Maintain detailed records of customer interactions, solutions provided, and technical issues encountered.

• Training: Conduct training sessions for customers to familiarise them with Windows 11 features and functionalities.

• Communication: Collaborate with other IT professionals and departments to ensure cohesive support and problem resolution.

• Updates and Upgrades: Manage and execute updates and upgrades to Windows 11 systems as necessary.

• Feedback Collection: Gather customer feedback to improve support services and identify areas for enhancement.

Qualifications

• Education: A degree in Information Technology, Computer Science, or a related field.

• Experience: 7+ years of experience in desktop support and familiarity with Windows operating systems, particularly Windows 11.

• Technical Skills: Strong knowledge of hardware and software troubleshooting, installation, and configuration.

• Communication Skills: Excellent verbal and written communication skills.

• Customer Service: Ability to provide exceptional customer service and support.

• Problem-Solving: Analytical thinking and problem-solving abilities.

• Team Collaboration: Ability to work effectively in a team-oriented environment.

Job Summary:

We are seeking a highly experienced Guidewire Billing Center Developer with a strong background in Agency Billing and end-to-end software development. The ideal candidate will have deep technical expertise in Guidewire BillingCenter, GOSU programming, and integration with complex billing workflows. This role involves solution design, software configuration, and mentoring junior team members within an Agile development environment.

Key Responsibilities:

• Efficiently review and analyze software requirements.

• Design system architecture, screens, business rules, and workflow changes.

• Develop and configure Guidewire BillingCenter solutions using GOSU and other technologies.

• Create design documents and architectural diagrams.

• Package and deploy applications using established DevOps tools and pipelines.

• Write clean, maintainable code while adhering to coding standards.

• Debug, test, and troubleshoot software issues effectively.

• Conduct peer code reviews and provide constructive feedback.

• Mentor and guide junior developers on best practices and technical approaches.

Qualifications:

• Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field (or equivalent experience).

• 10+ years of professional experience in Guidewire application development.

• 7+ years of direct experience with Guidewire BillingCenter (BC) configuration and development.

• Hands-on experience with Agency Billing features and workflows.

• Proficiency in GOSU programming, Guidewire tools, plugins, and accelerators.

• Familiarity with Guidewire PolicyCenter (PC) is a plus.

• Solid understanding of Guidewire Batch processes and plugin customization.

• Strong experience with RESTful API development and web service integration.

• Proficient in Java, C#, Python, or similar languages.

• Expertise in SQL and relational databases, with preference for MS SQL Server and Transact-SQL.

• Strong grasp of Agile development methodologies and tools: Git, Bitbucket, Jenkins, Jira, Confluence.

• Solid domain knowledge in Property & Casualty (P&C) insurance.

• Experience designing and building modern web applications and REST/JSON-based APIs.

• Ability to read, understand, and reverse-engineer code in multiple languages.

• Deep commitment to design thinking and user-centered development.

• Guidewire Cloud Certification Associate or Ace is required and preferably with Las Lenas

Preferred Attributes:

• Exceptional communication and collaboration skills.

• Analytical mindset with strong problem-solving abilities.

• Proven leadership in mentoring and code quality assurance.

• Attention to detail and a passion for continuous learning and improvement.