Job Title: Senior Data Systems Analyst

Location: Markham, ON

Work Mode: Hybrid (2 days in Markham, 1 day in Downtown Toronto)

Employment Type: Contract

Eligibility: Canadian Citizen, Permanent Resident, or valid Canadian Work Permit

Job Summary:

We are seeking a skilled and collaborative Senior Data Systems Analyst to join our Information Technology – Enterprise Data Services Delivery team. In this role, you will be responsible for scaling the data and analytics capabilities, acting as a liaison between various business units and technical data teams. You will bring your expertise in requirements gathering, data analysis, documentation, and road mapping to contribute to the data transformation initiatives, helping the organization build and enhance its data infrastructure to support its growing business needs.

Key Responsibilities:

• Data Requirements and Documentation:
  • Collaborate with business and IT teams to define, document, and develop data requirements that align with the organization’s goals and industry standards.
  • Work with stakeholders to capture and document system requirements, define the scope and create specifications that guide system development and implementation.
• Data Analysis & Solutions Design:
  • Review, analyze, and evaluate user needs to develop solutions that align with business strategies.
  • Provide detailed technical input on how to design data systems that address business needs, ensuring they are scalable, efficient, and adaptable.
• Development & Testing Support:
  • Assist development teams by supporting testing and resolution of data and financial issues, managing Business-as-Usual (BAU) defects, and driving enhancements.
  • Participate in the development, unit testing, and maintenance of business-critical applications to ensure their effectiveness and performance.
• Cross-functional Collaboration:
  • Act as a liaison between IT and business users, ensuring clear communication and alignment on system requirements, design, and scope.
  • Engage with stakeholders to identify and address any technical challenges or business needs.
• Research and Development (R&D):
  • Participate in R&D to introduce effective software development methodologies and best practices aimed at controlling costs and delivering data solutions on time and within budget.
  • Contribute to driving innovation in data practices and processes.
• Data Governance & Quality:
  • Advocate and promote data governance practices, ensuring data quality and integrity throughout its lifecycle.
  • Support data cataloging, metadata management, and other data management practices to ensure data is properly governed and managed.
• Project Participation & Stakeholder Management:
  • Participate in special projects and ad hoc analyses as required by the organization.
  • Ensure stakeholder management is maintained through proactive communication, meeting organizational and project deadlines.

Required Skills & Qualifications:

• Educational Background:
  • Bachelor’s degree in Computer Engineering, Computer Science, or a related technical field.
• Experience:
  • Minimum 5 years of experience in Data Systems Analysis within an enterprise environment, with experience in building and maintaining large-scale data assets.
  • 8+ years of experience as a Business Analyst with a focus on data systems design, development, and implementation, particularly with mid-to-large scale enterprise data projects.
• Technical Proficiency:
  • Solid experience with data technologies and tools, such as Snowflake, Hadoop, PostgreSQL, Informatica and similar platforms.
  • Strong knowledge of SQL and experience writing complex queries for data analysis, integration, and troubleshooting.
• Documentation & Standards:
  • Proven experience in establishing documentation standards and frameworks for data quality, governance, metadata management, and data stewardship.
• Analytical & Problem-Solving Skills:
  • Strong critical thinking, analytical, and problem-solving abilities, with an aptitude for understanding complex business processes and translating them into technical solutions.
• Communication & Collaboration:
  • Excellent written and verbal communication skills, with the ability to effectively communicate with both technical teams and business stakeholders.
  • Strong collaboration skills, able to work across teams to define and implement data solutions.
• Industry Knowledge (Optional):
  • Experience with Guidewire Suites is a plus.
  • Knowledge of the insurance industry is an asset, but not mandatory.

Perform assigned responsibilities, collaborate with team members, and adhere to company policies. Strong communication, problem-solving, and work ethic required. Adaptability, initiative, and willingness to learn are valued.

 Job Title: Sr. Salesforce Developer (8+ Years)

We seek a skilled and collaborative Sr. Salesforce Developer to join our Software Engineering Group. You will work closely with globally distributed teams, including business representatives, analysts, architects, and engineers, to design, develop, test, and implement Salesforce solutions. We promote a culture that challenges the status quo and seeks to streamline processes, technology, and workflows to drive continuous improvement.

Location: GTA, Ontario

Work Mode: Remote

Job Mode: Contract

Eligibility: Must reside in Canada for more that 5 years(Citizen, PR)

5 years in Canada as a Permanent Resident and should be eligible for Reliability Clearance

Job Summary:

As a Sr. Salesforce Developer, you will lead CRM implementations, maintain data integrity, and drive user adoption through targeted training and support. Reporting to the AVP of Software Engineering, this role requires technical expertise in Salesforce development, proactive problem-solving skills, and the ability to work independently as well as collaboratively in a fast-paced environment.

Responsibilities:

• Salesforce Development and Customization: Configure and develop Salesforce Lightning applications using APEX, Visualforce, Triggers, and Lightning Web Components (LWC).
• Technical Leadership: Lead CRM implementations, focusing on best practices, effective deployment, and successful rollouts that ensure data integrity and user adoption.
• Integration Development: Work on third-party integrations, such as DocuSign, to enhance Salesforce functionality and usability.
• Agile Practices: Contribute to Agile and Scrum processes to support team productivity and solution effectiveness.
• Deployment and Version Control: Utilize CI/CD tools for streamlined deployment, ensuring all development aligns with version control protocols.
• Testing and Quality Assurance: Use testing tools and techniques to ensure the quality and integrity of solutions within development and integration environments.
• Independent and Collaborative Work: Work autonomously to meet project milestones, while effectively communicating with stakeholders and team members.
• Proactive Problem-Solving: Identify and address challenges with a critical thinking approach to deliver optimized solutions.

Qualifications:

• Educational Background: Bachelor’s or Postgraduate degree, professional certification, or equivalent experience.
• Experience:
  • 8+ years in Salesforce administration and development
  • 8+ years in software development, with a focus on Salesforce
• Technical Skills:
  • Advanced skills in APEX, Salesforce Flows, and development tools, including APEX Class controllers, batch processes, and managing Governor Limits.
  • Design and develop high-quality Salesforce solutions using OmniStudio tools and features, including FlexCards, Data Raptors, Integration Procedures, and OmniScripts.
• • Proficiency in Visualforce, Salesforce APIs, batch Apex, and triggers.
  • Familiarity with Salesforce.com architecture frameworks, best practices, and business process design.
• Integration Expertise: Skilled in integration technologies, including HTTP, XML, JSON, and SOQL, with hands-on experience in third-party integrations.
• Salesforce Certifications: Salesforce Platform Developer I certification or equivalent.
• Cloud and CRM Management: Experience with Sales Cloud, Service Cloud, Account Engagement, and Salesforce Voice.
• System Architecture Knowledge: Knowledge of system architecture and database design.
• Soft Skills:
  • Strong verbal and written communication abilities.
  • Excellent analytical and quantitative skills to drive insight-driven decision-making.
• Agile Knowledge: Familiarity with Agile and Scrum methodologies for effective development cycles.
• Additional Interests: Experience or interest in technology sectors such as e-commerce, internet services, or classifieds.

Job Title: Program/Project Manager – IT Infrastructure(15+ years)

Location: Markham, ON

Job Type: Contract

Work Mode: Hybrid (3 days onsite)

Eligibility: Canadian Citizen/PR/Valid Work Permit. Candidates must reside in Canada.

Job Description

As a Program/Project Manager – IT Infrastructure, you will play a pivotal role in driving the success of infrastructure and data center projects. You will lead complex, large-budget projects involving IT services, infrastructure, and process redesigns while ensuring alignment with business goals. This position demands exceptional leadership, analytical, and communication skills to coordinate cross-functional teams and stakeholders effectively.

Top Skills Required

1. Outstanding Program Management
2. Strong Communication Skills
3. Exceptional Stakeholder Management

Responsibilities

Program & Project Management

• Develop integrated project plans, including scope, timelines, budgets, and resource allocation.
• Oversee end-to-end delivery of infrastructure projects with a focus on cost, quality, and timelines.

Team Leadership

• Lead project teams, including internal and external partners, ensuring alignment with project objectives.
• Foster collaboration and provide guidance to ensure team success.

Risk & Scope Management

• Identify potential project risks and develop mitigation strategies.
• Monitor project scope and initiate change requests when necessary to meet evolving business needs.

Stakeholder Engagement

• Build and maintain strong relationships with clients, vendors, and team members.
• Facilitate collaboration and alignment of goals across all stakeholders.

Communication & Reporting

• Provide regular updates and reports to project partners and executives.
• Maintain clear and open communication channels.

Financial Management

• Create cost models, maintain budgets, and make adjustments to meet financial goals.

Governance & Quality Assurance

• Ensure project deliverables meet quality standards and best practices.
• Maintain project documentation, including plans, status reports, and other artifacts.

Critical Thinking & Problem-Solving

• Identify and resolve project issues to maintain progress and achieve objectives.

IT Infrastructure Management

• Manage IT infrastructure project portfolios, including prioritization, reporting, and pipeline management.
• Lead IT rationalization projects for consolidating data centers.
• Collaborate with architecture teams to ensure optimal performance, maintenance, and security.

Change Management

• Implement project-related changes in 24x7 production environments.

Qualifications

Education & Certifications

• Bachelor’s degree in a related field or equivalent work experience.
• Project Management Professional (PMP) certification is an asset.

Experience

• Minimum of 10 years of experience managing infrastructure projects with large budgets and complex solutions.
• Demonstrated expertise in IT service, infrastructure, and support process redesign and documentation.
• Strong knowledge of IT infrastructure/data center technologies, including server hardware, operating systems, SAN storage, networking equipment, and more.
• Experience with ITIL practices and integration of risk management into technology implementations.
• Functional understanding of data center components and integration of servers, storage, and networking technologies.

Technical Skills

• Proficiency in tools such as MS Project, Microsoft Suite (Excel, PowerPoint, Word), Teams, SharePoint, JIRA, and Confluence.
• Strong analytical and technical vocabulary to communicate effectively with engineers and translate for business users.
• Working knowledge of IT industry hardware/software providers.

Soft Skills

• Exceptional leadership, communication, management, and interpersonal skills.
• Ability to work with stakeholders at all levels, including executives.
• Skilled at prioritizing trade-offs and navigating complex scenarios.
• Strong negotiation and decision-making abilities.

Preferred Skills

• Insurance background is an asset but not mandatory.

Job Title: Agile Delivery Specialist / Scrum Master

Location: Markham, ON

Work Mode: Hybrid (3 Days Onsite, 2 Days Remote)

Employment Type: Contract

Eligibility: Open to Citizens, Permanent Residents, or individuals with a valid Canadian Work Permit. Must reside in Canada.

Job Description:

We are seeking a Skilled Agile Delivery Specialist / Scrum Master to lead and manage Agile delivery processes within our IT team. This role is crucial in driving efficient change delivery using Agile methodologies, promoting innovation, and fostering high-quality results. The successful candidate will have the opportunity to work with cross-functional teams in adopting and maturing Agile practices, ensuring effective alignment between product and technology strategies.

As an Agile Delivery Specialist, you will serve as a facilitative servant leader, enabling self-organization within the team, removing obstacles, and driving continuous improvement. Your role will also include mentoring teams, coaching stakeholders, and optimizing the delivery of business value through Agile frameworks.

Key Responsibilities:

• Agile Leadership & Coaching:
  • Guide teams in understanding and adhering to Agile values and principles.
  • Coach teams and stakeholders in Agile frameworks, techniques, and practices to foster self-organization and adaptability.
• Product & Backlog Management:
  • Support Product Owners in refining, prioritizing, and maintaining the product backlog.
  • Facilitate clarity on user stories and ensure readiness for sprint planning.
• Facilitation & Collaboration:
  • Remove impediments to the team's progress and foster seamless communication.
  • Facilitate Agile ceremonies such as sprint planning, daily stand-ups, sprint reviews, and retrospectives.
• Metrics & Transparency:
  • Track and share metrics to measure team performance and project progress.
  • Recommend and implement metrics to drive continuous improvement.
• Quality & Delivery Optimization:
  • Drive quality across all stages of the delivery lifecycle, minimizing defects.
  • Collaborate on value stream mapping to identify and address gaps in delivery capabilities.
• Technical Awareness:
  • Promote engineering best practices such as Test Automation, Continuous Integration, and DevOps.
  • Enhance software engineering maturity within teams.

Required Skills & Experience:

• Certified Agile Scrum Master (CSM or PSM1 equivalent).
• 5+ years of experience leading Agile teams using Scrum/Kanban frameworks.
• Strong understanding of Agile principles and methodologies.
• Expertise in stakeholder management, with the ability to inspire teams and drive change.
• Knowledge of widely adopted Agile techniques such as TDD/BDD, Value Stream Mapping, and Continuous Integration.
• Experience in the insurance or financial sector is preferred.
• Familiarity with data domain technologies such as Guidewire, Informatica, and Master Data Management is highly desirable.

Preferred Skills:

• Strong communication and facilitation skills.
• Hands-on experience with Agile scaling approaches and modern software engineering techniques.
• Proficiency in guiding DevOps adoption within teams.

Why Join Us?

This role offers a dynamic opportunity to work in a collaborative and innovative environment where Agile values are at the core of operations. If you are passionate about driving organizational change, optimizing delivery processes, and fostering team success, we would love to hear from you!

Job Summary:

We are seeking a skilled and detail-oriented Performance Tester to join our team. The ideal candidate will be responsible for designing, executing, and maintaining performance tests to ensure our applications meet high performance, scalability, and reliability standards. This role requires a strong understanding of performance testing tools, methodologies, and best practices to identify bottlenecks, optimize performance, and ensure seamless user experiences.

Key Responsibilities:

• Performance Test Planning:
  • Collaborate with stakeholders to understand performance requirements and create comprehensive test plans.
  • Define performance benchmarks, SLAs, and KPIs for applications.
• Test Design and Execution:
  • Develop performance test scripts and scenarios using tools like JMeter, LoadRunner, or Gatling.
  • Simulate various loads and conditions to assess application performance under stress.
• Performance Analysis:
  • Monitor application performance during tests, identifying bottlenecks, resource constraints, and other potential issues.
  • Analyze test results and generate detailed reports with actionable insights.
• Optimization:
  • Work with developers and architects to recommend performance optimizations for application and infrastructure.
  • Validate improvements after optimization through re-testing.
• Automation and CI/CD Integration:
  • Automate performance testing and integrate it into CI/CD pipelines.
  • Maintain and enhance performance test frameworks for scalability and reuse.
• Collaboration and Communication:
  • Collaborate with cross-functional teams, including developers, QA, and DevOps, to ensure performance testing aligns with the software development lifecycle.
  • Communicate findings and recommendations effectively to both technical and non-technical stakeholders.

Qualifications:

Required Skills:

• Strong experience with performance testing tools like JMeter, LoadRunner, Gatling, or similar tools.
• Proficient in scripting and automation for performance test scenarios.
• Solid understanding of application architecture, databases, and networks.
• Experience in monitoring tools (e.g., Dynatrace, New Relic, or AppDynamics).
• Familiarity with CI/CD tools like Jenkins, GitLab, or Azure DevOps.
• Strong analytical skills to interpret performance metrics and pinpoint root causes.

Preferred Skills:

• Experience with cloud platforms (e.g., AWS, Azure, GCP) and testing cloud-native applications.
• Knowledge of programming languages like Java, Python, or C#.
• Experience with API performance testing using tools like Postman or SoapUI.
• Understanding of Agile methodologies and working in Scrum teams.

Education and Experience:

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• 5+ years of experience in performance testing or a similar role.

Key Attributes:

• Strong problem-solving and critical-thinking skills.
• Excellent communication and teamwork abilities.
• Detail-oriented with a focus on delivering high-quality results.

Why Join Us?

• Opportunity to work on cutting-edge projects with a dynamic team.
• Support for professional development and certifications.
• Competitive compensation and benefits package.

Apply Now:

If you're passionate about ensuring software performance and enjoy working in a collaborative, fast-paced environment, we’d love to hear from you.

Job Title: Finance Data Analyst

Role Summary:

The Finance Data Analyst is a champion for building data literacy and maturity across the Finance function. This role ensures that Finance data meets strict data quality standards and supports robust and effective risk and control practices.

Key Responsibilities:

• Build and enhance data capabilities within Finance by applying consistent data strategies and principles throughout the data lifecycle

• Collaborate with internal Finance stakeholders, IT, Legal, Privacy, and Data Governance teams on day-to-day operations and project-based initiatives

• Manage the Data Issue Log, including tracking, resolution, and escalation to the Data Governance Office when required

• Act as a key contributor to the Finance Data Forums — responsibilities may include preparing meeting materials, facilitating discussions, scribing, and maintaining data quality dashboards and scorecards

• Maintain team documentation such as policies, user guides, and standard operating procedures

• Execute Chart of Account (COA) requests accurately and in a timely manner

• Maintain and understand Finance hierarchies (e.g., IFRS17, CGAAP, Management Information) and manage related reference data

• Support COA intake request reviews and assessments

• Develop/refine efficiency metrics, dashboards, and both financial and non-financial KPIs to support the Finance data dictionary and MI inventories

• Assist in process and procedure development across the team

• Represent Finance in Data Impact Assessments (DIAs) and Privacy Impact Assessments (PIAs)

• Contribute to the implementation of internal control policies and embed governance controls into Finance change initiatives

• Partner with governance and IT teams to develop automated data quality and retention solutions

• Continuously improve governance practices and documentation

• Support audits by engaging with internal Finance teams, internal risk groups, and external auditors, providing necessary testing, evidence, and iCARE updates

• Manage team data within the Canada Finance SharePoint site

• Prepare and maintain Finance reports as needed

Qualifications & Skills:

• Bachelor’s degree; CPA/CA designation or in progress

• 3+ years of relevant experience in a data-driven environment, financial analysis, and/or reporting within Finance or P&C Insurance

• Solid understanding of data management and data stewardship principles

• Strong communication and organizational skills; proven ability to build effective relationships across diverse teams

• Strong analytical and critical thinking skills; experience with data profiling is a plus

• Proficient in Microsoft Office Suite (Visio, PowerPoint, Excel, Word)

• Experience with BI tools such as Qlik Sense and Business Objects

• Familiarity with finance software (e.g., Oracle)

• Bilingual (English/French) is an asset

Senior Cybersecurity Advisor

About the Role

Canada’s Security Advisory Services is responsible for providing advisory services to business lines and IT teams to ensure that risks and controls align with Property and Casualty Insurance Client's Cybersecurity Standards and Policies while reducing operational risks.

The Senior Cybersecurity Advisor provides mentorship to business lines to ensure the design, development, and implementation of projects and initiatives adhere to the organization’s Cybersecurity Standards. This role will assist in assessing Cybersecurity risks to help business functions make informed decisions for protecting information assets.

As a domain expert in Cybersecurity, the incumbent will support Cybersecurity Managers by fostering strong relationships with Risk & Compliance, Privacy, Supplier Assurance, IT Infrastructure, and Operational Business Units.

The ideal candidate thrives in a forward-thinking and fast-paced environment.

Key Responsibilities

• Act as a lead in one or more key team responsibilities.
• Lead complex security projects, providing guidance to mitigate Cybersecurity risks.
• Review architecture documents and create security assessment reports.
• Stay up to date with emerging technologies and implement security controls to protect them.
• Work on projects of various sizes, from large-scale initiatives to smaller implementations.
• Collaborate with business lines, IT support functions, and stakeholders to ensure security compliance.

Additional Responsibilities

• Promote awareness of Property and Casualty Insurance Client's Cybersecurity Standards and Policies.
• Provide management support on Cybersecurity matters.
• Address security-related requests from IT and business users, ensuring resolution and satisfaction.

Qualifications & Experience

Required:

• Minimum 5 years of experience in Cybersecurity Threat Risk Assessments for new applications, systems, and cloud-based solutions.
• Proven leadership experience in at least one key area within the cybersecurity domain.
• Experience in 3rd Party Supplier Assurance and Risk Assessments, including issue remediation.
• Hands-on experience managing penetration testing programs with external vendors and IT teams.
• Expertise in Access Management reviews, including privileged access, processes, and tools.
• Knowledge of DevOps, microservices, application migration to cloud, and SaaS-based solutions.
• Experience working in Security or IT Audit teams, IT Development, System Administration, or Network Security.
• Strong ability to establish effective working relationships with both internal and external stakeholders.

Preferred:

• Knowledge of PCI Compliance requirements, including Compliance Attestation processes.
• Familiarity with Ariba, Archer GRC, or equivalent governance platforms.
• Post-secondary education in Computer Science, Computer Engineering, IT Security, or Risk Management.
• Professional certifications such as CISSP, CISA, CISM, CCSP/CCSK, or GIAC are highly desirable.

Job Title: IT Risk Qlik Developer

Job Description:

• Design, develop, and maintain advanced Qlik dashboards that integrate various data sources to provide comprehensive insights into IT risk.
• Collaborate with business stakeholders to understand requirements and deliver solutions.
• Identify areas for improvement and propose actionable outcomes.
• Brainstorm and develop innovative control indicators that effectively measure control performance.
• Work closely with business units to understand requirements and ensure alignment with IT Risk goals.

Education:

• Bachelor’s degree in Computer Science, Information Technology, Risk Management, or a related field.

Requirements:

• Working knowledge of IT Risk Management.
• Proven experience in advanced Qlik development.
• Strong proficiency in Qlik Sense/QlikView, data integration, and dashboard creation.
• Strong organization skills, with a demonstrated ability to follow up on outstanding items.
• Ability to manage multiple deliverables in a fast-paced, evolving environment.
• Excellent analytical and critical thinking skills, with the ability to interpret complex data and provide actionable insights.
• Strong verbal and written communication skills, with the ability to communicate technical information effectively to non-technical stakeholders.
• Attention to detail and an openness to challenging the status quo.